Thank you for your interest in our PPI claims service

The claims deadline was 29th August 2019, so it is no longer possible to start the claims process

As a general rule we are not accepting new enquires at this time

However, there are exceptional circumstances where we may be able to assist you

If you started the claims process before the deadline and you need assistance with your claims we may be able to help, if exceptional circumstances apply

Some examples of exceptional circumstances may be helpful

You contacted a lender before the deadline, but they have not been able to locate your finances

You contacted a Claims Management Company before the deadline, but they do not accept a client if the client lives overseas

You contacted a Claims Management Company before the deadline, but they are no longer trading or are planning to cease trading

You have received a Final Decision Letter from a lender, who has time barred your claim because they sent an annual review letter to you more than three years previously

You have received a Final Decision Letter from a lender who has declined your claim and the Final Decision letter is dated within the past 6 months - these cases are urgent as a 6 month deadline applies

You have received a Final Decision Letter from a lender, who has declined your claim, but the PPI policy is still in force and you live overseas - or the PPI policy continued for a period after you emigrated

You have received a Final Decision Letter from a lender, who has made a partial offer - lenders are making offers based on a Plevin payment and these offers are limited to the excess of commission and profit share above 50% of the PPI premiums, plus interest - if you have received an offer based on a Plevin payment we may be able to advise you of your options - please note that a claim for a full refund of PPI and the interest may involve the possibility of your claim going through a court process, but it will depend on your individual circumstances as some claims will be settled without the need to be presented in court

If you started the claims process before the deadline and any of the above examples apply to you send an email with brief details to:

carl@ppiadvice.uk.com

If exceptional circumstance apply to any of your claims we will endeavour to assist you

The PPI Team at PPI Advice Ltd

The other information shown on this website only applies to complaints that started before the deadline